We’re here to help

Our dedicated Client Services team can answer your questions and help you get the most value from your account.


Stock and Options trading help

Hours

Monday – Friday - 8 am ET – 6 pm ET

Phone

866-628-3001; International: 310-647-4281

Fax

866-699-0563; International: 704-457-2205

Email
Mail

TradeKing Securities, PO Box 49050,
Charlotte, NC 28277-3432

Overnight

TradeKing Securities,
11605 N Community House Rd, Third Floor,
Charlotte, NC 28277


Futures trading help

Hours

Sunday 5 pm ET - Friday 8 pm ET

Phone

866-628-3001; International: 310-647-4281

Fax

866-699-0563; International: 704-457-2205

Email
Mail

MB Trading Futures, PO Box 49050,
Charlotte, NC 28277-3432

Overnight

MB Trading Futures,
11605 N Community House Rd, Third Floor,
Charlotte, NC 28277


Forex trading help

Hours

24 hours a day from Sunday 10 am ET to Friday 5 pm ET

Phone

866-567-0295; International: 908-731-0730

Fax

908-731-0777

Email
Mail

GAIN Capital Group, ATTN: TradeKing Forex,
Bedminster One,135 Route 202/206 Suite 11,
Bedminster, NJ 07921